This will be accomplished by utilizing Simplifai's cutting-edge AI Automation Platform in an effort to digitize ERV Nordic's travel insurance claims management service and increase their operational efficiency.

After competing against other international competitors in ERV Nordic's Request For Proposal (RFP), Simplifai won. The platform's future-proof design, which incorporates capabilities like InsuranceGPT, and Simplifai's ability to quickly introduce ERV Nordic's solutions to the market were the main factors influencing the selection.

Hadi M'Barek, Nordic IT Director/CIO at ERV Nordic, spoke warmly about the collaboration, saying, "Simplifai offers an AI Automation Platform that is extremely appropriate, flexible, dependable, and scalable to ERV Nordic's needs. ERV Nordic is starting a digitalization process in which automation and artificial intelligence are essential components. We consider Simplifai and its offering to be a critical component of our strategic shift. We hope to free up our time to work on more difficult and hard projects by putting Simplifai's AI Automation Platform to work on less complicated and repetitive chores.

The AI Automation Platform from Simplifai is well known for its capacity to deliver precise, succinct, and timely natural language responses.

It increases employee happiness and improves customer experience by streamlining processes for current employees, effectively managing additional task, and running around the clock.


"Once we are running full speed, Simplifai manages around 60-80% of the claims for many of our insurance customers," said Bård Myrstad, CEO of Simplifai. Our goal is to provide a product that is comparable to ERV Nordics and expand alongside them as they begin their claims management automation journey.