According to InsurTech Insights, the MedScreen+ platform is a significant advancement for Prudential Hong Kong as it uses state-of-the-art technology to speed up the underwriting procedure and meet the need for quicker, more effective decision-making.

The technology may drastically cut down on the amount of time spent analyzing medical records by utilizing artificial intelligence (AI) and optical character recognition (OCR), which would eventually improve the patient experience.

MedScreen+ automates intricate medical underwriting procedures by utilizing cutting-edge OCR and AI technologies.

The platform gives underwriters fast, dependable access to findings for over 160 different kinds of laboratory testing, including as X-rays, ultrasounds, and blood tests.

Underwriters may concentrate on intricate evaluations while the platform handles simple data entry thanks to this feature, which also increases underwriting productivity and decision-making accuracy and consistency.

Additionally, MedScreen+ offers customers immediate and suggestive underwriting results during the application stage. By eliminating manual processes, the tool seeks to improve underwriting's speed and general quality, assisting Prudential Hong Kong in providing their customers with more responsive insurance options.

Prudential Hong Kong Limited's chief customer operations and health officer, Candy Au Yeung, emphasized the organization's commitment to innovation. "We understand how important it is to give our customers prompt protection," she added. In collaboration with RGA, we responded to this pressing demand by using this creative way to expedite our underwriting procedure. This program demonstrates our dedication to becoming a forward-thinking, customer-focused business that provides effective solutions that satisfy our clients' changing demands.

She expressed her excitement at the collaboration with Carmony Wong, senior vice president, Southeast Asia markets & CEO, Hong Kong at RGA. It gives me great pleasure to announce that we have partnered with Prudential to introduce MedScreen+, a cutting-edge first-in-market technology that enables insurance companies to improve their underwriting process. "This partnership highlights our shared commitment to customer excellence and our commitment to digitally enabling the customer experience," she continued. By working together, we are creating a more customer-focused and effective insurance environment in Hong Kong.