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EIS Partners with AbsenceSoft to Streamline Claims Management for Group Benefits Insurers

October 14, 2024
2 Min Reads

AbsenceSoft is the industry-leading absence management solution, and EIS, a top SaaS core platform supplier for the US group benefits market, has incorporated it into its cloud-native ecosystem.

The objective of this strategic alliance is to enhance group and voluntary benefits insurers' operational management.

 

EIS improves insurers' capacity to handle a variety of insurance claims, including disability and leave scenarios, by integrating AbsenceSoft's technology. The partnership aims to alleviate the difficulties that HR and insurance departments encounter in managing various forms of leave and adhering to intricate rules, all while providing a seamless employee experience.

 

With a cloud-native SaaS platform, EIS helps insurers restructure and grow their businesses. Several cutting-edge InsurTech partners are part of its ecosystem, which aims to provide a seamless experience from quotation to claim.

 

A consolidated case view for all claims and absences, faster coordination between disability and leave management, and single data input across claims are just a few benefits of the transition.

 

Additionally, it will automate manual procedures, eliminating redundancy and enhancing insurers' operational effectiveness.

 

AbsenceSoft's automatic monitoring solutions also guarantee adherence to changing regulatory standards, providing employers and insurers with peace of mind about their capacity to handle intricate absence circumstances. This partnership is a big step toward building a streamlined, effective system for insurers of group benefits.

 

EIS demonstrates its dedication to offering value-rich, cloud-native solutions for the insurance sector by integrating AbsenceSoft. The collaboration improves EIS's product line, which includes its event-based Digital Experience PlatformTM, ClaimCoreTM, and CustomerCoreTM, all of which are intended to provide a seamless and customized customer experience.

 

The partnership's importance was emphasized by Pacific Life's Vice President of Operations and Customer Experience, Gary Godin, who stated, "For carriers and employers, integrating claim and leave into a single absence event has long been a complex challenge." Workers also struggle to manage their leave entitlements to keep their employment and to comprehend their paid benefits to maintain their income. It's great to see two prominent figures in the business collaborate on a technological solution that addresses this market demand.

 

"Leave of absence management represents a healthy source of revenue for group benefits insurers and a key additional driver of customer retention," said Rich Fisher, Chief Revenue Officer at EIS. It's a challenging and labor-intensive sector to maintain, though. Employers and Group Benefit insurers will profit from a smooth leave of absence management process thanks to our collaboration with AbsenceSoft.

 

"The partnership with EIS brings a new dimension to our business, which was established to solve complex problems for employers," stated AbsenceSoft CEO Mark Schiff. As more and more carriers handle this area of client management for Group Benefits, it enables us to seamlessly incorporate our leave of absence solution into their entire claims processes. It is a fantastic fit.

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