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Conversational AI agent is launched by an ex-HSBC financial manager.

February 23, 2024
4 Min Reads

Alumni of St. James' Place Wealth Management and HSBC announced today the release of Finley AI, their flagship product, which includes a multimodal AI Financial Agent with a privacy focus.

Finley AI is poised to empower fintechs and financial organizations globally by providing compassionate, real-time financial data, recommendations, and insights in a conversational manner. In today's digitally first world, the AI agent seeks to dramatically improve client experiences and interactions by offering scalable on-demand engagement that satisfies the urgent need for more individualized and easily available financial services.

Leaders in the industry in technology such as Microsoft, Google, and NVIDIA provide technical resources and assistance to the Finley AI team, which consists of recognized specialists in finance, innovation, and artificial intelligence. Finley AI combines enterprise-grade data privacy and security with trained financial generative AI. This tackles the crucial problem of integrating generative AI in the financial technology industry while maintaining data security and user privacy.

The growing need for chat-based solutions highlights the financial sector's readiness for the implementation of conversational AI technologies, as demonstrated by breakthroughs like the Finley AI Agent. Financial institutions looking to address client scalability difficulties and guarantee instantaneous client interaction are also driving this growth. The introduction of advanced platforms like ChatGPT, which drew 100 million users in only two months, has raised customer expectations and prompted a demand for businesses to provide more dynamic and engaging service offerings. Financial companies all across the world are already leading this shift, implementing or developing generative AI-driven solutions to improve internal teams and customer interactions.

"We are convinced that by 2025, every business will require an AI agent, much as in the early 2000s, every company had a website, and in 2008, every fintech company needed an app. Because of this, it was imperative that we create the Finley AI Agent with the potent potential of generative AI while maintaining user privacy. Finley AI ushers in a new era in the financial industry by enabling financial organizations to provide sophisticated, easily accessible, and intuitive client engagement." The co-founder of Finley AI and former wealth manager for HSBC and St. James's Place, Elemi Atigolo, said.
 

It is imperative for financial organizations to use innovative technologies if they hope to take the lead in the emerging digital world. AI agents—autonomous, AI-powered systems with the ability to reason, analyze, and act—are essential. They improve customer relations, offer tailored experiences, and carry out work effectively.

Because Finley AI prioritizes privacy, it employs strict data protection and security procedures, such as guardrails, content filtering, and PII redaction.Finley AI Agents use a broad network of skilled experts in addition to advanced retrieval-augmentation tools and methodologies to address and minimize AI "hallucinations." FinleyX, which provides vision capabilities, current information, and real-time financial data, and FinleyPro, which provides current information and is intended for financial counseling, client interaction, and coaching, are the two versions of the Finley AI Agent that are offered.

Highlights of the Product:

● Privacy and Security: Strict financial structures, safeguards, and PII redaction are implemented.
● Advanced Conversational Abilities: Empathetic understanding and conversational AI for increased client interaction.
● Developed with regulatory and compliance support: The Financial Conduct Authority (FCA) Advice Unit in the UK provided support for the development of chat and voice guidance models for financial AI.
● Equipped with sound financial knowledge: Our system is trained to leverage a wide grasp of financial concepts and provides flexible advice appropriate for a range of situations.

In order to further demonstrate INATIGO's dedication to responsible AI development, Finley AI has undergone significant research and development, including collaboration with the FCA. This allowed INATIGO to include regulatory standards into the Finley AI Agent. This commitment is also demonstrated by the accomplishments of the Finley AI Voice Assistant, which provided services to over 100,000 people worldwide during its development phase and served as a model for the present AI agent. During its covert phase, the Finley AI Agent has already attracted interest from major financial institutions worldwide.

According to Atigolo, "Our Finley AI agent is trained in finance and is capable of offering real-time market insights and nuanced financial guidance, improving client engagement, scalability, and freeing up time for human advisors to work on more complex tasks and situations." Finley AI is the epitome of providing financial organizations with a cutting-edge tool that enhances client experiences without compromising privacy, powered by cutting-edge technology specifically developed for financial services. We are eager to guide the finance sector into this new era as a group of former financial specialists.

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