The fact that Coforge began nearly 40 years ago as a training organization that provided individuals with the skills necessary to be successful in the technology industry may surprise some.

Currently, the company is among the fastest-growing suppliers of digital services and solutions globally, offering clients tangible business outcomes.

As Gautam Samanta, Global Head of Banking and Financial Services (BFS), says, Coforge's training origins are still paying dividends in terms of talent acquisition, growth, and retention.

According to Gautam, "Coforge has one of the lowest attrition rates in the industry."

Our employee welfare policies are among the best in the business, people look forward to the opportunity to upskill, and we encourage people to participate in community initiatives related to CSR and ESG. These factors allow us to be able to do that.

"With this combination, our staff is extremely motivated."

Providing remarkable value
Coforge's mission is to turn companies into intelligent, high-growth firms by utilizing emerging technologies such as cloud, data, digital integration, and automation.

Gautam is in charge of Coforge's BFS division, which is its biggest vertical and accounts for about a third of the company's worldwide revenue, as his title suggests.

Naturally, BFS is going through a fascinating time right now. The macroeconomic unpredictability has caused a strong emphasis on cost and optimization, in addition to slow technological expenditure.

Customers are demanding a more contextual and personalized experience, which puts pressure on businesses to stay competitive.

However, banks still need to pay attention to the constantly shifting legal and compliance landscape in addition to the growing cybersecurity threat, says Gautam.

Coforge has concentrated on helping banks modernize their core systems and increase cost efficiency by using features like automation.

According to Gautam, the BFS unit is a complete spectrum service that covers operations as well as technology. It also quickly enables and scales up newer technologies and provides contextual solutions.

"In addition to BFS, we've started concentrating on the essential sub-verticals. In order for us to provide compelling value, that entails solutions tailored to asset and wealth management, retail and commercial banking, cards and payments, and GRC.

Continuous innovation

According to Gautam, the BFS unit's remarkable development may be attributed to its capacity to increase client loyalty and promote efficiency.

Coforge has recently worked with industry leaders in retail and commercial banking, asset and wealth management, and core modernization to create new products and platforms and enhance client experience.

The financial crime platform and remediation procedure for a major UK bank were transformed with our assistance, saving them millions of dollars, according to Gautam's further example. Likewise, we completed the end-to-end delivery of a cutting-edge payment platform for a major international bank.

Things like these support consumers in receiving value quickly and help us see higher levels of client stickiness.

"To continue providing the value our customers expect, we're always innovating and embracing emerging technologies like generative AI."