Cytora and Chubb have partnered to digitalize Chubb's claims paperwork automatically, doing away with the need for manual intervention.

The partnership is a big step toward transforming the insurance industry's use of claims automation. Both businesses want to increase productivity, minimize expenses, and improve the decision-making procedures involved in claims management by utilizing cutting-edge technology.


Teams at Chubb can create and implement AI-native claims document flows across a range of industries and business segments with efficiency by leveraging Cytora's platform.

Furthermore, Chubb is poised to attain previously unheard-of levels of efficiency, configurability, and scalability throughout its company by leveraging Cytora's experience in Generative AI applied to insurance workflows.

"The partnership is focused on enabling Chubb Claims documents to be automatically digitized, eliminating the need for manual intervention," stated Amir Farid, Transformation Officer at Chubb North America. Chubb teams can now build, compose, and implement AI-native Claims document flows in a scalable manner across several markets and business lines thanks to Cytora's platform.

"The insurance industry is experiencing an acceleration towards a digital-first future enabling risk volume to scale at a fraction of the current cost while achieving superior control over decisioning," said Richard Hartley, CEO of Cytora. We are thrilled to collaborate with insurers who are leading the way in the shift to an operating model that prioritizes digitalization.

Cytora is a cutting-edge InsurTech business that uses generative artificial intelligence (AI) to digitize insurance workflows, allowing for greater performance, scalability, and configurability across businesses.

Conversely, Chubb is a top global insurance company renowned for its creative solutions and worldwide insurance services.