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Aflac Partners with Nayya to Transform Access to Supplemental Health Benefits

May 24, 2024
2 Min Reads

Aflac Incorporated, a well-known American supplier of supplementary health insurance, and Nayya have formed a strategic alliance.

The goal of this partnership is to completely transform the way that workers obtain their additional health benefits, with an emphasis on improving the claims process for those who are covered.

 

Renowned for spearheading the industry in group benefits, Aflac will leverage Nayya's know-how to facilitate the integration of supplementary health claims for a chosen set of companies.

 

Aflac strives to lessen the financial strain brought on by unforeseen medical crises while concentrating on enhancing the financial well-being of its covered clients. Conversely, Nayya focuses on offering customized digital benefits advice, utilizing cutting-edge technology to expedite benefits acquisition and improve client satisfaction in general.

 

The joint objective of improving the claims experience for Aflac's insured people is what motivates the relationship. Aflac hopes to proactively notify insured consumers about their benefits when they encounter a qualifying medical event by integrating Nayya's claims integration technology.

 

With the use of Nayya's technology, medical claims data can be seamlessly mapped to supplemental health plans, guaranteeing that insured people will always have access to the services they require.

 

As to Bob Ruff, Senior Vice President of Group Voluntary Benefits at Aflac, the collaboration with Nayya is a manifestation of Aflac's continuous dedication to giving priority to its clients' claims experience. "Aflac has prioritized our clients' claims experience for over 65 years," he said. Our wellness initiatives, which encourage the use of our plans, and the development of a digitally first claims experience via the MyAflac mobile app and web site are just two of the ways we have fulfilled this commitment. By integrating this strong, proactive medical claims integration solution, we continue to be committed to streamlining the claims process and upholding our core principles. We are thrilled to accompany Nayya on this adventure together.

 

"As a technology provider, we have long admired the integrity of Aflac's approach to customer service, which is a key component of what makes them one of the leading insurance carriers in the United States and Japan," continued Sina Chehrazi, CEO of Nayya. The group benefits market is splitting apart; leading companies are making significant, unique investments in claims. We believe that Nayya has a responsibility to assist in sharing the tales of their dedication to regular workers, who are the ones who most want assistance. One industry leader that is going above and above to support top companies during difficult circumstances that their staff members may encounter is Aflac.

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